“My housemates and I had a lot of trouble with our last estate agent; moving to Pat Robson was a great decision. Any problem we had we could call Laura and she was always happy to help. No matter what was wrong with the house it was sorted very quickly.” ★★★★★ – [Ciara, via AllAgents]
“We had a really good experience during our final year at university in a student house. Brian was the property manager and he was very helpful whenever we contacted him via phone and email in arranging repairs (things got repaired pretty quickly and Brian would follow things up if not), meetings and just generally with any issues we had. He kept us up to date with everything that was happening, and is just a great and friendly guy to see each time he came round!” ★★★★★ – [Meg, via AllAgents]
“Very good knowledge of jesmond and very helpful in finding us the right property for the academic year. Good customer service and pleasant experience all round.” ★★★★★ – [Imogen, via AllAgents]
“Rented house through pat Robson- lovely agent to deal with- any issues always sorted quickly and efficiently. Reasonably priced and fair.” ★★★★★ – [Isabella, via AllAgents]
“Our property manager was always contactable from start to finish of our one year tenancy. Since it was our first time renting a property everything was explained clearly to the leading tenants. Any maintenance queries were dealt with immediately and fixed within the next few days. The house was also always informed via email prior to anyone entering the property for maintenance etc. In addition to this when we experienced a ‘lock out’ this with dealt with instantaneously.” ★★★★★ – [Tash, via AllAgents]
“I have nothing but good words for my experience with Pat Robson. Contact was very pleasant and response was always quick. Laura Young was very accomdating to all our needs. Fees were good and we had a very fair deposit deductions that we wouldn’t argue against unlike with other estate agents we have had. If I was staying in Jesmond another year I would have definitely looked to stay with this branch of Pat Robson as they made everything run very smoothly.” ★★★★★ – [Bridie, via AllAgents]
“Very positive, easy to use company as they are very helpful in explaining their services for students. Very friendly and communicate very well!” ★★★★★ – [Beth, via AllAgents]
