Property Management

As a leading letting & property management agent in the Newcastle market for over 15 years we have dealt with over 5,000 landlords, housed over 40,000 tenants and let thousands of different properties. We offer a range of services and understand that all of our landlords are unique and therefore tailor our services to suit you, follow the links within the menu to find out about our landlord services. Our Property Management department, however, is something we are particularly proud of.

Within our fully managed service, we would promote your property from the outset in our search to find you the right tenants, by marketing your property across our four centrally located offices, as well as on our website and the two main online property portals Rightmove & Zoopla. In addition to this, we have an extensive database of applicants actively looking to rent properties across Newcastle Upon Tyne.

Our experienced negotiators will conduct viewings with potential tenants, and negotiate any offers and confirm suitability of applicants with you as the Landlord. Once an offer is agreed, we carry out credit and employment references on professional tenants, obtain guarantor agreements for student tenants, or agree rent in advance for any international students.

We form all legal paperwork, including deposit paperwork, and setting up of Direct Debits, and then go on to collect the first months’ rent and damage deposit, which is then registered and subsequently protected with the Deposit Protection Service, and then collect subsequent rents before transferring this to you.

You would be allocated a dedicated Property Manager as a point of contact for both you as the landlord and the tenant, who will familiarise themselves with the property, and compile an inventory. Your Property Manager will then liaise with utility providers regarding opening and closing meter readings and conduct full check-in and check-out services with tenants, and as such they will become a point of contact throughout the tenancy for any maintenance issues, which can be discussed with you when raised if required. To ensure that the tenants are looking after your property correctly, we conduct periodic inspections, and an ‘Annual Property Health Check’ which are reported back to you as the Landlord. Finally, and often the most stressful part of property management for landlords, we deal with deposit administration including any disputes, which our Property Managers are experienced in dealing with.

View our fees (PDF)
View our Terms & Conditions (PDF)