As we come to the end of 2025, we’re taking a moment to reflect on what has been a successful year for Pat Robson & Co. From continued trust from our clients to strong activity across the local property market, the past 12 months have reinforced the value of experience, local knowledge, and professional service. In this blog, we look back at some of the highlights of 2025 and share what we’re looking forward to as we move into 2026.
Pat Robson & Co. In 2025
We know the value behind offering support and clarity for our clients which is why we have consolidated our range of guides and tips. In 2025, we launched our online ‘Knowledge Centre’ as a part of our website, patrobson.com. Our Knowledge Centre is a place for Landlords, Tenants, Purchasers and Vendors alike to find all the answers to burning questions they may have, quick handy guides and further support with their property journey, whatever it may be.
This year Pat Robson & Co. committed to a greener future by investing in an all new electric vehicle fleet. You may have spotted our vehicles, driven by the team at Pat Robson & Co. in and around the local area. This is just part of our pledge to becoming a greener company in 2026.
Our Services
Residential Sales
2025 has been a successful year for our Residential Sales team, headed up by Senior Sales Progressor, Danielle McEntee. Danielle joined the team back in 2012 and is your dedicated point of contact throughout the process of selling your home with Pat Robson & Co.
On average in 2025, we have seen our properties achieve over 103% of asking price, thanks to our team of negotiators and primary valuer, and Founding Director, Tim Nixon. Tim has been valuing properties across Newcastle upon Tyne and surrounding areas for over 35 years. What Tim doesn’t know about property, isn’t worth knowing. Our unrivalled knowledge and experience has been the driving force behind our success during what has been a somewhat unsteady year in terms of the Residential Sales market.
Professional Lettings
The lettings market this year has seen an unprecedented level of enquiries with young professionals and families alike looking to make their move in Newcastle. Our team have invested in new systems, allowing prospective Tenants to book their viewings online with us via patrobson.com . We have found this to be effective for both Tenants and Landlords with our diaries becoming booked up quicker than ever.
As part of our property marketing, we’ve expanded our database of potential buyers and tenants over the past year. For our clients, this means greater exposure for their property, faster interest from the right audience, and a higher likelihood of achieving strong results.
Property Management
We know that 2025 has been a challenging year for Landlords, with a lot of uncertainty as the Renters’ Rights Act gained Royal Assent. Amongst other challenges facing Landlords were the renewal of the city-wide Licensing Schemes and Making Tax Digital. The significance of professional Property Management is now more important than ever.
In 2025, our Property Management team expanded our range of Landlord Services, now offering Rent Collection & Arrears Management, Part & Full Property Management. Alongside the introduction of Rent Collection & Arrears Management, we have expanded our accounts process to now include all areas of the company. This means the wealth of knowledge and expertise of the people managing your investment is even greater and brings a new level of confidence to our Landlords. As well as rent collection by Direct Debit, our service now also provides Same Day Faster Payments, meaning you will receive your rental income the same day we do. This gives our clients a great level of confidence in our team and part of this is due to our clear communication, which is at the heart of our business.
Did you know we have dedicated separate Landlord & Accounts lines? This year our team are proud to have achieved a 98% call answer rate across both lines, helping to deliver exceptional levels of service.
Each of our Landlord services is designed to meet the needs of every individual Landlord. Our personalised approach to managing your investment is what has led us to our longevity, with many clients that have been with us since the very start of Pat Robson & Co. back in 1998. This year, we’ve been proud to receive some excellent feedback from our clients. Here are some of the highlights:
We are currently offering 6 months FREE* Full Property Management on all new instructions meaning if you join our managed service today, you won’t pay any management fees until Summer 2026. Benefit from our all inclusive service during this period of uncertainty as we navigate the implementation of the Renters’ Rights Act on 1st May 2026. To find out more about how we can help you, contact us today at [email protected] or on 0191 20 90 100 – option 5.
Currently tied into a contract with another Managing Agent? Our AgentSwitch service is here to help. Start the new year with a new Managing Agent and make the switch to Pat Robson & Co. As an introductory offer to our Full Management service, we will pay up to £600* towards your early release fee from your contract. Contact us to find out more about our AgentSwitch service.
The Team At Pat Robson & Co.
In 2025 we have celebrated the milestones of our Directors, achieving long serving employment achievements with Pat Robson & Co. Alongside our Founding Director, Tim Nixon with 27 years service, are Directors Phil Robson, celebrating 18 years service, Nick Clennell achieving 15 years service and Katherine MacGregor celebrating 14 years service with Pat Robson & Co. The longevity of our team helps to establish our company as one of Newcastle’s leading Residential Sales, Lettings and Property Management Agents and as a well known name you can trust.
We are also delighted to celebrate the achievements of many of our team in gaining their ARLA Propertymark qualification in Residential Lettings and Property Management. ARLA Propertymark is our regulatory body who are supporting our team to further their knowledge and understanding of the property industry.
What Does 2026 Look Like So Far?
An exciting announcement from us will come in early 2026, as we look to further improve our services to Landlords. We will be expanding our Tenant Find Services. To stay up to date with these changes, follow us on instagram @patrobsonandco, or keep an eye out on our website for more information coming soon.
One of the most significant changes lined up for 2026 is the implementation of the Renters’ Rights Act, set for 1st May 2026. This will inevitably shake up the rental and sales market, meaning the support of a professional property management agent will be more significant than ever. Our team at Pat Robson & Co. are well versed in the upcoming changes and are on hand to support our clients through these changes. To find out what you currently need to know about the Renters’ Rights Act, click here to read our comprehensive guide.
The Renters’ Rights Act has also had an effect on our Student Lettings market. Did you know how you regain possession of your property is changing? Our team of Negotiators and Lettings Management are ready to assist both prospective tenants and Landlords in the marketing and letting of student properties and further to this, we can support you in the management of your portfolio. If you are a Landlord with any questions regarding this change and how this may affect you, please don’t hesitate to contact us today.
We have currently let 95% of our student properties for the 2026/27 academic year with a small handful to continue to market in the new year across property portals, Rightmove, Zoopla and patrobson.com as well as across our growing social media platforms and centralised office on Osborne Road, Jesmond.
Merry Christmas & Happy New Year From The Team At Pat Robson & Co.
As 2025 draws to a close, we want to personally thank all our clients in 2025 and say we are looking forward to continuing to support you throughout 2026.
If you have any questions for us, feel free to get in touch:
Property Management: [email protected]
Sales & Lettings: [email protected]
