Meet the Team

All
Directors
Management Team
Sales & Lettings
Property Management

Directors

Tim Nixon

Director

Tim founded the company with Pat Robson in 1999, and has over 35 years experience within the industry. He is our primary valuer and has an unrivalled knowledge of the Newcastle property market, what Tim doesn’t know, isn’t worth knowing! Tim also turns his hand at property development in his spare time and has a serious eye for interior design. He is the ‘go-to’ guy for all property matters and is happy to advise both landlords, vendors and purchasers on their property requirements. Tim is a member of both ARLA and the NAEA.

Katherine MacGregor

Director

Katherine started her career at Pat Robson in 2011, having previously worked for a national Estate Agent, and following the completion of a law degree. She is now a Director and has helped develop our Sales & Lettings department to become the market leader in the area. Katherine is also one of our Valuers. She is a Fellow of ARLA and has completed both the Level 3 and Level 4 qualifications in Residential Lettings and Property Management.

Nick Clennell

Director

Nick started his journey with Pat Robson & Company in 2010 after a successful career in the retail sector. He has been instrumental in the development of the Property Management department which he has grown to become what is widely known as one of the best in the area, and places a strong emphasis on customer service within Pat Robson & Company. He now oversees all aspects of the day to day running of the business. Nick is a Fellow of ARLA having completed both the Level 3 and Level 4 qualifications in Residential Lettings and Property Management.

Phil Robson

Director

Phil joined Pat Robson & Co. in 2007 and since then has worked with Tim Nixon and the rest of the team to expand and develop the company to what it is today. His background in working for both national and international companies within other industries has given him a profound knowledge of what it takes to move businesses forward on an organisational level. Working endlessly behind the scenes, Phil continues to drive the company to achieve success and provide the highest service level to clients. He is a Fellow of ARLA and has completed both the Level 3 and Level 4 qualifications in Residential Lettings and Property Management.

Management Team

Charlotte Reay

Head of Sales and Lettings

Charlotte is our Head of Sales and Lettings, and joined the team in 2015 with a wealth of experience having worked for both a national estate agent and a more local agent previously. Charlotte is very much a ‘people person’ and ensures our busy branches run smoothly, whilst maintaining a high level of customer service. She is a member of ARLA and completed the Level 3 qualification in Residential Lettings and Property Management, and also holds a BTEC Level 4 Professional Diploma in Residential Lettings & Management.

 

 

Laura Young

Head of Property Management

Laura joined Pat Robson & Company in 2016 after gaining her First-Class Honours degree in Estate Management. Laura delivers exceptional customer service and prides herself on her efficient working practices. In the five years she has been with the company, Laura has quickly become a key member of the Property Management team. Laura is a member of ARLA and has completed the Level 3 qualification in Residential Lettings and Property Management. In October 2019, Laura was awarded the Propertymark Qualifications ‘Rising Star of the Year’ award. We are very proud that Laura has been recognised by our regulatory body.

Tania Hayhurst

Lettings Manager

Tania is our Lettings Manager across all of our offices. Tania has been with Pat Robson for over 8 years, having originally started with us as a Negotiator after graduating from Northumbria University with a degree in Media and Journalism. She has a keen eye for detail and provides excellent customer service. Tania is a member of ARLA and has completed the Level 3 qualification in Residential Lettings and Property Management, and Residential Sales.

Emma Pottinger

Sales Manager

Emma is our Sales Manager and joined the team this year with five years’ experience in the industry. Emma heads up our Sales department providing a personal service to our vendors and purchasers. It can be a stressful time buying or selling your property, however Emma is calm and confident and will guide you through the process from offer stage to completion!

Sales & Lettings

Danielle McEntee

Assistant Manager

Danielle is our Assistant Manager and has a real skill for building relationships with clients. Having joined Pat Robson from University in 2012, she has built up a wealth of knowledge during her time with us. Danielle has completed the Level 3 qualification in Residential Lettings and Property Management, and is currently working towards the Residential Sales qualification.

John Healy

Lettings Consultant

John joined the team following a merger with Ashburton Lettings in 2022. Having worked in the property industry since 2005 in lettings and sales, including running his own business, customer service and putting customers at ease is at the heart of what he does. John has excellent knowledge of the local property market, particularly the Jesmond and Gosforth lettings market and spends any spare time he has renovating his latest project.

Jamie Adams

Lettings Consultant

After achieving a degree in Estate Management, and running his own lettings agency for 11 years, Jamie has brought his wealth of experience to Pat Robson and is a fantastic point of contact for our landlords. His knowledge of all aspects of the lettings process including accounts, property management and marketing is invaluable to our team. Jamie enjoys helping clients find suitable investment properties, and prides himself on the personal service he provides.

Kate Brown

Negotiator

With personal experience in buying, selling and renting properties, Kate joined the team to further her knowledge of the industry and has an excellent understanding of the tenant and buyer journey within the property sector. A Jesmond local, she is always keen to provide advice to those relocating to the Newcastle area. Kate has completed her Level 3 qualification in Residential Lettings and Property Management.

Rebecca Douglass

Negotiator

Rebecca is one of our Sales and Lettings negotiators and has a real passion for property. Having personal and professional experience in purchasing and selling Rebecca has in depth knowledge to assist clients. Rebecca has a first class degree in Business Management from Newcastle University and has completed her Level 3 qualification in Residential Lettings and Property Management.

Carla Downey

Negotiator

Carla is the newest member of the team having joined as a Sales and Lettings Negotiator. Carla graduated from Northumbria University and has a masters in International Marketing. She has a fantastic attitude and is very much a people person. Carla is currently working toward her Level 3 qualification in Residential Lettings and Property Management.

Magda Avar

Lettings Administrator

With previous experience in the industry Magda joined our team and quickly adapted to the fast pace and quick turnarounds in our lettings department. Magda has a masters degree in applied Linguistics, German and English. Magda is keen to constantly further her knowledge across both Lettings and Sales and has completed her Level 3 qualification in Residential Letting and Management.

Victoria Hartley

Lettings Administrator

Victoria is the newest member of our team and works alongside Eve and Magda in our busy lettings department. Victoria had experience in the industry before she graduated from the University of Chester with a BA Hons degree in Early Childhood studies. Victoria is working towards her Level 3 qualification in Residential Lettings and Property Management.

Faith Gilroy

Lettings Administrator

Faith joined the team in 2021 and is looking to further her career in the property industry. Faith provides support to our Sales and Lettings Department and quickly became an integral part of the team while working towards being professionally qualified.

Property Management

Lorna Banner

Senior Account Manager

Lorna has been with Pat Robson & Company since 2000 and is our Senior Account Manager. Having been with us since the beginning she has an unrivalled knowledge of our landlord database, and is a serious problem solver.  She is extremely proactive in her role and ensures the Client Accounts are managed to a very high standard.  Lorna has completed the Level 3 qualification in Residential Lettings and Property Management.

Anthony O’Brien

Account Manager

Anthony is our Account Manager, having brought a wealth of experience from his previous role working for a legal accounts firm and has been with the company for over four years. He has high level of attention to detail, and leaves no stone unturned when dealing with accounts queries. Anthony has completed the Level 3 qualification in Residential Lettings and Property Management.

Brian Cosgrove

Senior Property Manager

Brian joined Pat Robson & Company in 2017 having had a very successful career in the Armed Forces. His last role before joining the company was to house Army personnel and he has successfully transferred the skills garnered in this position across to Property Management. Brian has exceptionally high standards and an outstanding eye for detail. Brian has gained the Level 3 qualification in Residential Lettings and Property Management.

Emma Flecknell

Senior Property Management Co-ordinator

Emma joined Pat Robson in 2019 having worked for a large Housing Association previously. Customer service is at the heart of everything that she does and she prides herself on her efficiency, leaving no stone unturned when dealing with all property management queries. Emma has achieved her Level 3 qualification in Residential Lettings and Property Management.

Rachel Mills

Property Manager

With over 10 years industry experience, our Property Manager Rachel is extremely knowledgeable in all aspects of Property Management. She prides herself on her ‘can do’ attitude and the excellent customer service she provides to our clients. Rachel has gained her Level 3 qualification in Residential Lettings and Property Management.

 

 

Georgina Saville

Property Manager

Georgina achieved a BA First Class Honours in International Business Management before embarking on a career in the property industry. Customer service is always at the forefront of her mind and Georgina enjoys the day-to-day variation of being a Property Manager. Georgina is currently working toward her Level 3 technical award in Residential Lettings and Property Management.

Ovi Redeckis

Property Manager

Ovi joined our team bringing with him a huge amount of knowledge and experience having worked in the Newcastle property sector for many years in both student and professional lettings. Ovi prides himself on building relationships and understands how important this is to our clients. He is currently working towards the Level 3 Technical Award in Residential Lettings and Property Management.

Ryan Morris

Property Manager

After finishing University, Ryan has followed a career in property and is interested in all aspects of Property Management. He is particularly keen on HMO’s and the complex regulations that are associated with these. Ryan’s knowledge and experience is welcomed in the department and he strives to always offer a very high level of service to our clients. He is working toward the Level 3 technical award in Residential Lettings and Property Management

Chloe Lattimer

Property Management Co-ordinator

Chloe has over 6 years industry experience having worked in both Lettings and Property Management. As one of our Property Management Co-ordinators, it goes without saying that she is extremely well organised. She is a people person and her main priority is to resolve any issues as efficiently as possible. Chloe is working toward the Level 3 technical award in Residential Lettings and Property Management.

Shaina Scotcher

Property Management Co-ordinator

Shaina achieved a Bachelor of Arts in Media Production before joining the property industry three years ago. Within her Property Management Co-ordinator role, Shaina navigates issues on a daily basis seeking solutions for tenant and provides excellent communication to our clients. Shaina is currently working toward the Level 3 award in Residential Lettings and Property Management.

Anna Lloyd

Administrative Assistant

Anna provides support to our Property Management and Accounts team and is looking to pursue a career in the property industry. Anna is widening her knowledge whilst studying to become professionally qualified.