Meet the Team

All
Directors
Sales & Lettings
Property Team

Directors

Tim Nixon

Director

Tim founded the company with Pat Robson in 1999, and has over 35 years experience within the industry. He is our primary valuer and has an unrivalled knowledge of the Newcastle property market, what Tim doesn’t know, isn’t worth knowing! Tim also turns his hand at property development in his spare time and has a serious eye for interior design. He is the ‘go-to’ guy for all property matters and is happy to advise both landlords, vendors and purchasers on their property requirements. Tim is a member of both ARLA and the NAEA.

Katherine MacGregor

Director

Katherine started her career at Pat Robson in 2011, having previously worked for a national Estate Agent, and following the completion of a law degree. She is now a Director and has helped develop our Sales & Lettings department to become the market leader in the area. Katherine is also one of our Valuers. She is a Fellow of ARLA and has completed both the Level 3 and Level 4 qualifications in Residential Lettings and Property Management.

Nick Clennell

Director

Nick started his journey with Pat Robson & Company in 2010 after a successful career in the retail sector. He has been instrumental in the development of the Property Management department which he has grown to become what is widely known as one of the best in the area, and places a strong emphasis on customer service within Pat Robson & Company. He now oversees all aspects of the day to day running of the business. Nick is a Fellow of ARLA having completed both the Level 3 and Level 4 qualifications in Residential Lettings and Property Management.

Phil Robson

Director

Phil joined Pat Robson & Co. in 2007 and since then has worked with Tim Nixon and the rest of the team to expand and develop the company to what it is today. His background in working for both national and international companies within other industries has given him a profound knowledge of what it takes to move businesses forward on an organisational level. Working endlessly behind the scenes, Phil continues to drive the company to achieve success and provide the highest service level to clients. He is a Fellow of ARLA and has completed both the Level 3 and Level 4 qualifications in Residential Lettings and Property Management.

Sales & Lettings

Charlotte Beck

Head of Sales and Lettings

Charlotte is our Head of Sales and Lettings, and joined the team in 2015 with a wealth of experience having worked for both a national estate agent and a more local agent previously. Charlotte is very much a ‘people person’ and ensures our busy branches run smoothly, whilst maintaining a high level of customer service. She is a member of ARLA and completed the Level 3 qualification in Residential Lettings and Property Management, and also holds a BTEC Level 4 Professional Diploma in Residential Lettings & Management.

 

 

Tania Hayhurst

Branch Manager

Tania is the Branch Manager of our Jesmond and City Centre office, and has been with Pat Robson for over 8 years, having originally started with us as a Negotiator. She has a keen eye for detail and provides excellent customer service. Tania is a member of ARLA and has completed the Level 3 qualification in Residential Lettings and Property Management, and Residential Sales.

Amy Rodgers

Sales Progressor

Amy is one of our Sales Progressors, with a seriously positive attitude! She joined the team after finishing her university degree in 2018 and is instrumental to our sales team. She is currently working toward her Level 3 qualification in Residential Lettings and Property Management.

Danielle McEntee

Senior Negotiator

Danielle is our Senior Negotiator and has a real skill for building relationships with clients. Having joined Pat Robson from University in 2012, she has built up a wealth of knowledge during her time with us. Danielle has completed the Level 3 qualification in Residential Lettings and Property Management, and is currently working towards the Residential Sales qualification.

Kate Brown

Negotiator

With personal experience in buying, selling and renting properties, Kate joined the team to further her knowledge of the industry and has an excellent understanding of the tenant and buyer journey within the property sector. A Jesmond local, she is always keen to provide advice to those relocating to the Newcastle area. Kate has completed her Level 3 qualification in Residential Lettings and Property Management.

Rebecca Douglass

Negotiator

Rebecca is one of our Sales and Lettings negotiators and has a real passion for property. Having personal and professional experience in purchasing and selling Rebecca has in depth knowledge to assist clients. Rebecca has completed her Level 3 qualification in Residential Lettings and Property Management.

Carla Downey

Negotiator

Carla is the newest member of the team having joined as a Sales and Lettings Negotiator. Carla graduated from Northumbria University and has a masters in international marketing. She has a fantastic attitude and is very much a people person. Carla is currently working toward her Level 3 qualification in Residential Lettings and Property Management.

Eve Walker

Lettings Administrator

Eve is one of our lettings administrator’s and joined our team in 2021 having recently graduated from University. Eve is based from our Jesmond office and has very quickly become an integral part of our busy team. Eve is working towards her Level 3 qualification in Residential Letting and Property Management.

Magda Avar

Lettings Administrator

With previous experience in the industry Magda joined our team and quickly adapted to the fast pace and quick turnarounds in our lettings department. Magda is keen to constantly further her knowledge across both Lettings and Sales. She is also is working towards her Level 3 qualification in Residential Letting and Management.

Harriet Mayambala

Lettings Administrator

With previous experience in the industry Harriet joined our team in 2020 as a Lettings Administrator. Harriet is based from our City Centre office and has quickly become and integral part of the busy sales and lettings team. Harriet is working towards her Level 3 qualification in Residential Lettings and Property Management.

Faith Gilroy

Lettings Administrator

Faith joined the team in 2021 and is looking to further her career in the property industry. Faith provides support to our Sales and Lettings Department and quickly became an integral part of the team while working towards being professionally qualified.

Property Team

Laura Young

Head of Property Management

Laura joined Pat Robson & Company in 2016 after gaining her First-Class Honours degree in Estate Management. Laura delivers exceptional customer service and prides herself on her efficient working practices. In the five years she has been with the company, Laura has quickly become a key member of the Property Management team. Laura is a member of ARLA and has completed the Level 3 qualification in Residential Lettings and Property Management. In October 2019, Laura was awarded the Propertymark Qualifications ‘Rising Star of the Year’ award. We are very proud that Laura has been recognised by our regulatory body.

Lorna Banner

Accounts Manager

Lorna has been with Pat Robson & Company since 2000 and is our Client Accounts Manager. Having been with us since the beginning she has an unrivalled knowledge of our landlord database, and is a serious problem solver.  She is extremely proactive in her role and ensures the Client Accounts are managed to a very high standard.  Lorna has completed the Level 3 qualification in Residential Lettings and Property Management.

Anthony O’Brien

Accounts Clerk

Anthony is our Accounts Clerk, having brought a wealth of experience from his previous role working for a legal accounts firm and has been with the company for over four years. He has high level of attention to detail, and leaves no stone unturned when dealing with accounts queries. Anthony is currently working toward the Level 3 qualification in Residential Lettings and Property Management.

Brian Cosgrove

Property Manager

Brian joined Pat Robson & Company in 2017 having had a very successful career in the Armed Forces. His last role before joining the company was to house Army personnel and he has successfully transferred the skills garnered in this position across to Property Management. Brian has exceptionally high standards and an outstanding eye for detail. Brian has gained the Level 3 qualification in Residential Lettings and Property Management.

Rachel Mills

Property Manager

With over 10 years industry experience, our Property Manager Rachel is extremely knowledgeable in all aspects of Property Management. She prides herself on her ‘can do’ attitude and the excellent customer service she provides to our clients. Rachel has gained her Level 3 qualification in Residential Lettings and Property Management.

 

 

Georgia Lowes

Property Manager

Georgia is one of our Property Managers and has over four years industry experience. Georgia is keen to expand her knowledge further and is very much a people person. Georgia is currently working toward her Level 3 technical award in Residential Lettings and Property Management.

Georgina Saville

Property Manager

Georgina is one of our Property Managers and our most recent addition to the Property Management team. Georgina has previous experience of working in Property Management and customer service is at the forefront of her mind. Georgina is currently working toward her Level 3 technical award in Residential Lettings and Property Management.

Helen Brooke

Property Management Coordinator

Helen joined Pat Robson in 2018 and is familiar with both Sales and Lettings and Property Management as she has worked for both departments within the company. Her all-round knowledge is an asset when dealing with day to day property management enquiries, and she brings a calming presence to the office. Helen has completed the Level 3 qualification in Residential Lettings and Property Management.

Emma Flecknell

Property Management Coordinator

Emma joined Pat Robson in 2019 having worked for a large Housing Association previously. Customer service is at the heart of everything that she does and she prides herself on her efficiency, leaving no stone unturned when dealing with all property management queries. Emma has achieved her Level 3 qualification in Residential Lettings and Property Management.

Anna LLoyd

Administrative Assistant

Anna provides support to our Property Management and Accounts team and is looking to pursue a career in the property industry. Anna is widening her knowledge whilst studying to become professionally qualified.